This article was previously published under Q305114
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You cannot run directory synchronization between Exchange 2000 and Lotus cc:Mail on mail-enabled public folders.
During directory synchronization, the Exchange Connector for Lotus cc:Mail gets only the user and contact information from Active Directory.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Connector for cc:Mail
NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.