No Warning Message Appears Before Shutdown When Battery on Portable Computer Is Low or Critical

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
After you bring your portable computer back from Standby or Hibernation mode, if the computer's battery is low, the computer may shut down without displaying any warning that the battery is in low or critical condition. The sudden shutdown can cause data loss or data corruption.
To resolve this behavior, contact the manufacturer to obtain the most recent version of the computer's BIOS.
More information
This behavior has been known to occur on NEC laptop computers.

For information about your hardware manufacturer, visit the following Web site:The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 305907 - Last Review: 01/12/2015 18:41:11 - Revision: 1.0

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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