This article was previously published under Q306268
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The information store may stop processing messages and log error events similar to the following:
Event ID: 2024 Event Type: Error Event Source: MSExchangeIS Mailbox Store Event Category: MTA Connections Description: Unable to access the object manager (OM) object from the Microsoft Exchange MTA for MH_T_CONTENT.
Event ID: 2007 Event Type: Error Event Source: MSExchangeIS Mailbox Store Event Category: MTA Connections Description: om_get returned error 0x14 on database First Storage Group\Mailbox Store ServerName
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.