The OneDrive for Business account is removed without warning after you upgrade the OneDrive for iOS app

PROBLEM
After you upgrade the OneDrive for iOS app, the OneDrive for iOS app signs out, and the OneDrive for Business account is removed without warning or prompting.
SOLUTION
Occasionally, the keychain in iOS has to be updated to enable the OneDrive for Business account to persist in the OneDrive for iOS app.

To reset the keychain, follow these steps:
  1. Sign in to the OneDrive for Business account by using the OneDrive for iOS app.
  2. Sign out of the OneDrive for Business account by using the OneDrive for iOS app.
  3. Sign back in to the OneDrive for Business account by using the OneDrive for iOS app.
MORE INFORMATION
Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Still need help? Go to the Office 365 Community website.
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Article ID: 3066961 - Last Review: 07/16/2015 16:39:00 - Revision: 3.0

OneDrive for Business, OneDrive for IOS

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