Article ID: 306706
This article was previously published under Q306706
On computers with Universal Serial Bus (USB) speakers as the preferred audio output device, you may not hear any sound when you play CD audio in Analog mode. The master volume slider in Windows Media Player has no effect on the volume.
Analog CD audio cannot be output to USB speakers. USB speakers typically take digital input only.
To work around this behavior, use digital output or analog speakers.
To switch to digital CD playback:
If USB speakers are the preferred device, Windows Media Player tries to find a non-preferred, non-USB audio device to play to; the volume control works for that device.
Troubleshooter: No audio in Windows
Music and sound help with Windows 7
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 306706 - Last Review: June 23, 2010 - Revision: 4.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.