This article was previously published under Q307050
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to use a WangDAT 3400DX tape drive with your Windows XP-based computer, the tape drive may stop responding during the Tape I/O process. The following error message may appear in the log file:
This behavior can occur because Windows XP does not support the Tape I/O process.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.