This article was previously published under Q307410
When you start one of the programs that are listed in the "Applies to" section, you may receive an error message that is similar to one of the following:
Compile error in hidden module: AutoExec
Compile error in hidden module: AutoExecNew
Compile error in hidden module: DistMon
Additionally, in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) you receive the following error message:
Excel has performed an error in module excel.exe and will be closed.
Additionally, in Microsoft Windows XP, Microsoft Windows 2000, or Microsoft Windows NT you receive the following error message:
Application name has encountered a problem and needs to close. We are sorry for the inconvenience.
To view the details of the error signature, click the link To see what data this error report contains, click here in the error dialog box. The following error signature appears:Note In this error signature, App.exe is the executable file name of the program where this error occurred. For example, App.exe may appear as "Winword.exe."
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
296493 You receive an error message when you start the program or work with a document in Word 2003 or Word 2002
This problem may occur when the following conditions are true:
The Microsoft Office Startup folder or the Microsoft Excel Startup folder contains either or both of the following Adobe Acrobat PDFMaker add-in template files:
Norton AntiVirus software is installed.
Method 1: Download the latest version of the add-in for Adobe Acrobat 5.0
To obtain an updated add-in for Adobe Acrobat 5.0, visit the following Adobe Web site:
Note Microsoft does not support downloading and installing add-ins from the Adobe Web site. If you need help, you must contact Adobe Technical Support.
Method 2: Move the files
Move the Pdfmaker.dot file and, if present, the Pdfmaker.xla file from the Office or Excel Startup folder to a different folder on your hard disk. For example, you can move the files to the My Documents folder.
For more information about how to troubleshoot other Pdfmaker.dot add-in issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
276001 Adobe Acrobat buttons are missing or you receive an error message after you upgrade to Word
235326 You receive the "Compile error in hidden module: RegistrationDB" error message when you try to start Excel 2000
291214 "Compile error in hidden module: RegistrationDB" error message when you start or quit Excel 2002
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.