The icons of distribution groups are greyed out when you send an IM or start a call in Lync for Mac 2011
When this issue occurs, the send an IM and the call options are available only by right-clicking the shortcut menu of the distribution groups in Microsoft Lync for Mac 2011.
To resolve this issue, install the update for Lync for Mac 2011 14.1.1.
Article ID: 3074986 - Last Review: 07/23/2015 16:13:00 - Revision: 1.0
Microsoft Lync for Mac 2011
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