Article ID: 307560 - View products that this article applies to.
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When you attempt to open an Office document from a remote Web folder by double-clicking the file in Windows Explorer (on Microsoft Windows 2000, the file is listed under My Network Places; on Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me), the file is listed under Web Folders), the application may not be able to open the file. This problem occurs when all of the following conditions are met:
The problem is caused by a regression in the OLE DB Provider for Internet Publishing (MSDAIPP) that ships with Office XP.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841The following file is available for download from the Microsoft Download Center:
(https://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
Download Pkmse54.exe now
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119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version should have the following file attributes or later:
(https://support.microsoft.com/kb/119591/EN-US/ )How to Obtain Microsoft Support Files from Online Services
*** Digital Signature from Microsoft Corporation *** DigSig Timestamp Version Size File Name ----------------------------------------------------------- Sep-12-2001 23:28 5.0.2919.6304 371 KB Pkmse54.exe
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft Office XP Service Pack 1.
Steps to Reproduce Behavior
Article ID: 307560 - Last Review: January 10, 2015 - Revision: 4.6