OL2002: Fields Truncate When You Direct Book a Schedule+ 7.5 Resource

This article was previously published under Q307592
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you direct book a resource in Outlook 2002 and view the resource in Microsoft Schedule+ 7.5, both the Subject and the Where fields are truncated to the first letter.
Cause
This problem occurs because Outlook 2002 stores both Subject and the Where field strings in Unicode.
Resolution
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
After you install the hotfix, the following files will have the listed attributes or later:
   Version     Time   Version       Size     File name        --------------------------------------------------------   30-Aug-2001 02:38  10.0.3228.0   342,336  Exsec32.dll   09-Jul-2001 01:56                  3,584  Olk2002.mst   13-Sep-2001 01:11  10.0.3311.0 6,302,024  Outllib.dll   13-Sep-2001 01:11  10.0.3311.0    47,432  Outlook.exe   13-Sep-2001 01:11  10.0.3311.0   117,064  Outlph.dll   16-Jun-2001 18:05  10.0.3012.0   133,448  Rm.dll				

Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
Properties

Article ID: 307592 - Last Review: 10/26/2013 09:44:00 - Revision: 2.0

  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbofficexppresp1fix kbOfficeXPsp1Fix KB307592
Feedback