Virtual machines don't respond to your operation in SCVMM in Windows Server 2012

This issue occurs because pull subscriptions aren't released after idling for a long time. This causes increased leaks and eventually hit WMI quota threshold. In this situation, the pull subscriptions on a Windows Server 2012-based server never start the heartbeat timer on initial request.

Note SCVMM represents System Center 2012 Virtual Machine Manager.
Resolution
To fix this issue, we have released a hotfix for Windows 8 or Windows Server 2012.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix is not available for that language.

Prerequisites

There's no prerequisite to apply this hotfix.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.2.920 0.16xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.21xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Winrm.cmdNot applicable3502-Jun-201214:34Not applicable
Winrm.vbsNot applicable204,10502-Jun-201214:34Not applicable
Wsmagent.dll6.2.9200.1638424,06426-Jul-201203:20x86
Wsmagent.mofNot applicable82202-Jun-201214:34Not applicable
Wsmagentuninstall.mofNot applicable75402-Jun-201214:34Not applicable
Wsmanconfig_schema.xmlNot applicable4,67502-Jun-201214:34Not applicable
Wsmanhttpconfig.exe6.2.9200.1638430,20826-Jul-201203:21x86
Wsmanmigrationplugin.dll6.2.9200.1638456,83226-Jul-201203:20x86
Wsmauto.dll6.2.9200.16384138,24026-Jul-201203:20x86
Wsmauto.mofNot applicable4,43002-Jun-201214:34Not applicable
Wsmplpxy.dll6.2.9200.1638410,75226-Jul-201203:20x86
Wsmprovhost.exe6.2.9200.1638435,84026-Jul-201203:21x86
Wsmpty.xslNot applicable1,55902-Jun-201214:34Not applicable
Wsmres.dll6.2.9200.1638460,41626-Jul-201202:44x86
Wsmsvc.dll6.2.9200.215482,044,41614-Jul-201520:41x86
Wsmtxt.xslNot applicable2,42602-Jun-201214:34Not applicable
Wsmwmipl.dll6.2.9200.21217227,32829-Aug-201404:37x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Winrm.cmdNot applicable3502-Jun-201214:34Not applicable
Winrm.vbsNot applicable204,10502-Jun-201214:34Not applicable
Wsmagent.dll6.2.9200.1638429,69626-Jul-201203:08x64
Wsmagent.mofNot applicable82202-Jun-201214:34Not applicable
Wsmagentuninstall.mofNot applicable75402-Jun-201214:34Not applicable
Wsmanconfig_schema.xmlNot applicable4,67502-Jun-201214:34Not applicable
Wsmanhttpconfig.exe6.2.9200.1638428,67226-Jul-201203:08x64
Wsmanmigrationplugin.dll6.2.9200.1638466,56026-Jul-201203:08x64
Wsmauto.dll6.2.9200.16384156,67226-Jul-201203:08x64
Wsmauto.mofNot applicable4,43002-Jun-201214:34Not applicable
Wsmplpxy.dll6.2.9200.1638414,33626-Jul-201203:08x64
Wsmprovhost.exe6.2.9200.1638430,72026-Jul-201203:08x64
Wsmpty.xslNot applicable1,55902-Jun-201214:34Not applicable
Wsmres.dll6.2.9200.1638460,41626-Jul-201202:34x64
Wsmsvc.dll6.2.9200.215482,838,52814-Jul-201520:54x64
Wsmtxt.xslNot applicable2,42602-Jun-201214:34Not applicable
Wsmwmipl.dll6.2.9200.21217309,24829-Aug-201404:27x64
Winrm.cmdNot applicable3502-Jun-201214:34Not applicable
Winrm.vbsNot applicable204,10502-Jun-201214:34Not applicable
Wsmagent.dll6.2.9200.1638424,06426-Jul-201203:20x86
Wsmagent.mofNot applicable82202-Jun-201214:34Not applicable
Wsmagentuninstall.mofNot applicable75402-Jun-201214:34Not applicable
Wsmanconfig_schema.xmlNot applicable4,67502-Jun-201214:34Not applicable
Wsmanhttpconfig.exe6.2.9200.1638430,20826-Jul-201203:21x86
Wsmanmigrationplugin.dll6.2.9200.1638456,83226-Jul-201203:20x86
Wsmauto.dll6.2.9200.16384138,24026-Jul-201203:20x86
Wsmauto.mofNot applicable4,43002-Jun-201214:34Not applicable
Wsmplpxy.dll6.2.9200.1638410,75226-Jul-201203:20x86
Wsmprovhost.exe6.2.9200.1638435,84026-Jul-201203:21x86
Wsmpty.xslNot applicable1,55902-Jun-201214:34Not applicable
Wsmres.dll6.2.9200.1638460,41626-Jul-201202:44x86
Wsmsvc.dll6.2.9200.215482,044,41614-Jul-201520:41x86
Wsmtxt.xslNot applicable2,42602-Jun-201214:34Not applicable
Wsmwmipl.dll6.2.9200.21217227,32829-Aug-201404:37x86

Additional file information

Additional file information for Windows 8 and for Windows Server 2012
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_9aec2cc34c3d9efeffae1a4eeaf84123_31bf3856ad364e35_6.2.9200.21550_none_13aee468b35c3d62.manifest
File versionNot applicable
File size720
Date (UTC)15-Jul-2015
Time (UTC)19:08
PlatformNot applicable
File nameX86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.21550_none_c7b677c597778e79.manifest
File versionNot applicable
File size193,127
Date (UTC)15-Jul-2015
Time (UTC)19:12
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameAmd64_aa736cf92c9c5ecd69af4127dcdeb705_31bf3856ad364e35_6.2.9200.21550_none_a5f59fd811c10733.manifest
File versionNot applicable
File size1,090
Date (UTC)15-Jul-2015
Time (UTC)19:08
PlatformNot applicable
File nameAmd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.21550_none_23d513494fd4ffaf.manifest
File versionNot applicable
File size193,135
Date (UTC)15-Jul-2015
Time (UTC)19:08
PlatformNot applicable
File nameWow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.21550_none_2e29bd9b8435c1aa.manifest
File versionNot applicable
File size189,490
Date (UTC)15-Jul-2015
Time (UTC)19:08
PlatformNot applicable

Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3078634 - Last Review: 09/08/2015 21:23:00 - Revision: 1.0

Windows Server 2012 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2012 Foundation, Windows 8 Enterprise, Windows 8 Pro, Windows 8

  • kbqfe kbsurveynew kbfix kbexpertiseadvanced kbautohotfix kbhotfixserver KB3078634
Feedback