Article ID: 308122 - View products that this article applies to.
This article was previously published under Q308122
When you attempt to install any of the Microsoft SideWinder game-controller products listed at the beginning of this article, the installation process may stop, and then you receive the following error message:
No USB port detected, a USB port is required.
To resolve this issue, follow these steps:
This issue occurs even if you have correctly installed and configured the USB ports on your computer, and other USB devices are working properly.
For additional information about USB devices in Microsoft Windows 98, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/189076/EN-US/ )SideWinder USB Game Controller: Minimum System Requirements
(https://support.microsoft.com/kb/191772/EN-US/ )USB Devices May Not Be Detected by Windows 98
191849For a list of supported USB host controllers, see the following articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/191849/EN-US/ )Game Does Not Detect USB Game Controllers
184400For additional information about the VIA Tech host controller, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/184400/EN-US/ )Supported Universal Serial Bus Host Controllers for Windows 98 and Windows Me
(https://support.microsoft.com/kb/240075/EN-US/ )USB Devices May Not Work in Windows 98 Second Edition
Article ID: 308122 - Last Review: January 31, 2007 - Revision: 3.2
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.