Hot swapping disks will not always be reflected in the Device Manager friendly name

When a non-USB disk device is connected, the Plug and Play (PnP) process will discover the Device ID and Device Description and save this to the registry, and the description is then used as the friendly name in Device Manager.

If a device is hot-swapped and shares the same Device ID as the one previously inserted, then the registry key is not updated with the new description and so the description for the previous device is displayed in Device Manager.

More information
This erroneous name display does not affect the device's functionality in any way, and you can prevent the behavior from occurring by uninstalling the device before removing it.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3081276 - Last Review: 07/20/2015 21:50:00 - Revision: 2.0

  • KB3081276