FAQ on Microsoft Device Partner Program Resource site

This article provides information on some of the most common queries on Microsoft Device Partner Program Resource site.
More information
1.I cannot sign in to the Microsoft Device Partner Program Resource site by using my logon associated with MPN ID.

A. Check whether your MPN ID is the account that is associated with being an ADR. How do you check this?

If your MPN ID is confirmed to be associated with ADR, check whether your Microsoft account is associated with the correct MPN membership account. How do you verify this?

If your Microsoft account is not associated with your organization’s MPN membership, visit this link to find out how to associate your account to your company’s MPN ID. Otherwise, please contact your local Regional Service Center to confirm whether your account has an “ADR” designation.

2.The legal name listed on my profile on the Microsoft Device Partner Program Resource site is incorrect. How do I updated this?

A.Contact your RSC to update your partner profile information. The Microsoft Device Partner Program Resource site pulls this information from your profile on MPN.

Additional Information:

For additional information go to Microsoft Readiness App, to access the App follow the steps below:
- For Windows 8.1, download the app from the Windows Store
- For Windows XP/Vista/7/8.0, you may log into http://www.microsoftreadiness.com/

Do you have further questions related to different topics?

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Article ID: 3082237 - Last Review: 07/23/2015 10:46:00 - Revision: 1.0

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