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After you install Windows XP, modify the International settings in the Oobeinfo.ini file, and then run the Sysprep utility, there may be problems with the way that font is displayed, dialog boxes may not be displayed, and other unpredictable behavior may occur in Out of Box Experience (OOBE) and in the Windows shell on computers that use either the FAT16 file system or the FAT32 file system on the partition in which Windows is installed.
This problem occurs because of the way that file times are recorded by the FAT16 and FAT32 file systems. Computers that use the NTFS file system do not experience this problem.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform ---------------------------------------------------------------- 01-Oct-2001 19:22 5.1.2600.14 532,992 Msobmain.dll Intel 28-Aug-2001 02:38 168,743 Msobshel.htm Intel
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
This update is intended for original equipment manufacturers (OEMs) who pre-install Windows.