"HCW8004," "HCW8009," "HCW8016," "HCW8017," "HCW8029," or "HCW8030" error when you run the Hybrid Configuration wizard

PROBLEM
When you run the Hybrid Configuration wizard, you receive one of the following error messages:

HCW8004 No accepted domains were found on-premises.

HCW8009 Coexistence domain contoso.com is not an Accepted Domain in your <NameOfTenant> tenant.

HCW8016 Hybrid domain Contoso.com isn't an accepted domain in the on-premises organization.

HCW8017 Hybrid domain Contoso.com isn't an accepted domain in the Office 365 tenant.

HCW8029 No hybrid domains specified.

HCW8030 No Accepted Domains found on tenant.

CAUSE
This problem may occur if an accepted domain (other than onmicrosoft.com) wasn't added to your on-premises environment or to Exchange Online.
SOLUTION
To resolve this problem, follow these steps:

  1. Make sure that the domain or domains are added to your on-premises organization as accepted domains. For more information, see Accepted domains.
  2. Make sure that the domain or domains are added to Exchange Online as accepted domains. For more information, see Verify a domain at any domain name registrar.
  3. Run the Hybrid Configuration wizard again. When you're prompted to add a domain, select the domains that you added. For more information, see step 5 of Create a hybrid deployment with the Hybrid Configuration Wizard.
MORE INFORMATION
Still need help? Go to the Office 365 Community website or the Exchange TechNet Forums.
Properties

Article ID: 3087155 - Last Review: 08/25/2015 16:45:00 - Revision: 3.0

Microsoft Exchange Online, Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

  • o365022013 o365 o365a o365e o365m hybrid hcw8004 hcw8009 hcw8016 hcw8017 hcw8029 hcw8030 KB3087155
Feedback