"Another Configuration Wizard is already running" error occurs in Microsoft Dynamics CRM for Microsoft Office Outlook

You encounter the following error with Microsoft Dynamics CRM for Office Outlook:

"Another Configuration Wizard is already running. Only one Configuration Wizard can run at a time. Please stop or complete the other wizard before continuing this wizard."
Cause 1: After opening the Configuration Wizard, you opened Outlook which resulted in another Configuration Wizard trying to initialize.

Cause 2: After clicking Configure Microsoft Dynamics CRM for Outlook within Outlook, you open the Configuration Wizard from the list of programs.
Complete the currently open Configuration Wizard before trying to start another instance of the Configuration Wizard. If another Configuration Wizard does not appear to be open, try closing Outlook and then start the Configuration Wizard from your list of installed programs. 
More information
If you are still encountering issues connecting CRM for Outlook to your CRM Online organization, a diagnostic tool is available to help diagnose the issue:

CRM for Outlook Configuration Diagnostic
outlook client configure
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3089599 - Last Review: 02/04/2016 02:45:00 - Revision: 2.0

Dynamics CRM Online, Microsoft Dynamics CRM for Microsoft Office Outlook

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