"You do not have a license" error when you configure Microsoft Dynamics CRM for Microsoft Office Outlook

When you try to configure Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error message:

"You do not have a license to use Microsoft Dynamics CRM Online. Contact your Office 365 administrator to assign a Microsoft Dynamics CRM license to you."
Your user account has not been assigned a Microsoft Dynamics CRM Online license.
Sign into http://portal.office.com as a user with administrative privileges and assign a Microsoft Dynamics CRM Online license to your user account. It may take a few minutes before the license information synchronizes from Office 365 to Microsoft Dynamics CRM Online.

For detailed steps on how to assign a license in Office 365, refer to the following article:

Assign or unassign licenses for Office 365 for business
More information
When you click Details on the error dialog or if you view the log file, the following error is shown:

  10:58:34|  Error| Exception : The user has not been assigned any License    at Microsoft.Crm.Application.Outlook.Config.ServerInfo.RunServerDiagnostics()
   at Microsoft.Crm.Application.Outlook.Config.ServerInfo.LoadUserInfo(IClientAuthProvider`1 orgAuthProvider)
   at Microsoft.Crm.Application.Outlook.Config.ServerInfo.Initialize(Uri discoveryUri, OrganizationDetail selectedOrg, String displayName, Boolean isPrimary, IClientAuthProvider`1 authenticatedProvider)
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadDataToServerInfo()
   at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__3(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
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ИД на статията: 3091628 – Последен преглед: 08/24/2015 16:28:00 – Редакция: 2.0

Microsoft Dynamics CRM for Microsoft Office Outlook

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