OL2002: Linked Images in an HTML E-mail Message Do Not Print

This article was previously published under Q309171
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you print an e-mail message that contains images that are linked to the Internet, the images may not appear in the printed message.
WORKAROUND
To work around this problem:
  1. Save the mail item locally as an .htm file.
  2. You now have two options.
    1. Open the .htm file in Microsoft Internet Explorer, and then print that file.
      -or-
    2. You can print images in an HTML message using the following application combinations:
      • Internet Explorer 5.5 SP2 or later and Outlook 2000 build 5205 or later.
      • Internet Explorer 5.5 SP2 or later and Outlook 2002.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
This problem occurs when the Hypertext Markup Language (HTML) formatted e-mail message contains linked images on the Internet; saving the e-mail message to your local computer downloads the image so that you can print the e-mail message with the image.
ol2002 ol20 oe
Properties

Article ID: 309171 - Last Review: 10/24/2013 07:51:15 - Revision: 1.1

  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbbug kbnofix KB309171
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