XADM: In Exchange System Manager, the Mailbox Size Is Incorrect for Mailboxes Larger Than 4 GB

This article was previously published under Q309198
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
If mailboxes on Exchange 2000 Server contain over 4 gigabytes (GBs) of data, Exchange System Manager may show the total size of the mailbox as 0 instead of the true mailbox size.
CAUSE
This problem can occur if Exchange System Manager reads the wrong property tag for mailboxes that are larger than 4 GB.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
ESM
Properties

Article ID: 309198 - Last Review: 10/24/2013 07:51:58 - Revision: 1.4

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbfix KB309198
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