Article ID: 309220 - View products that this article applies to.
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When you search a database for documents that contain specific text separated by a slash (/), the Advanced Find feature may return additional documents that do not contain the exact phrase. For example, if you enter the phrase "word1/word2" (including the quotation marks), the Advanced Find search for this exact phrase returns the following results:
Document#1 "word1/word2" Document#2 "word1" Document#3 "word2"
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.