Cannot Open Embedded Message in Outlook Web Access

This article was previously published under Q309231
This article has been archived. It is offered "as is" and will no longer be updated.
After you click Open file from the current location while you are trying to open an e-mail (.eml) file attachment in Microsoft Outlook Web Access, you may receive the following error message:
The file 'pathname with uuencoded filename.eml' could not be opened because it does not exist, or is being used by another application. (0x800CCF65, 2)
This behavior occurs because of how Exchange 2000 Server processes .eml file attachments.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Microsoft is researching this problem and will post more information in this article when the information becomes available.

Article ID: 309231 - Last Review: 10/24/2013 07:53:32 - Revision: 1.4

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kberrmsg kbexchange2000sp2fix kbpending kbprb KB309231