"There is a problem communicating with the Microsoft Dynamics CRM server..." when attempting to connect Microsoft Dynamics CRM for Outlook

You receive the following error when you attempt to connect to your Microsoft Dynamics CRM organization using Dynamics CRM for Outlook:

“There is a problem communicating with the Microsoft Dynamics CRM server.  The server might be unavailable. Try again later. If the problem persists, contact your system administrator.”

The details and log file will display the following error:

NativeError:6563 HResult 80004005 Message: The data type is not valid for the boolean operation. [ Data type (if known) = int,Data type (if known) = nvarchar ]|   
   at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
   at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()

Microsoft is aware of an issue that may cause this error to occur.
Close the Microsoft Dynamics CRM for Outlook Configuration Wizard and attempt the configuration again. If you are still encountering issues connecting CRM for Outlook to your CRM Online organization, a diagnostic tool is available to help diagnose the issue:

CRM for Outlook Configuration Diagnostic
More information
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3092369 - Last Review: 02/03/2016 19:33:00 - Revision: 2.0

Microsoft Dynamics CRM for Microsoft Office Outlook, Microsoft Dynamics CRM 2015

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