XCON: Fax Gateway Proxy on Exchange Server 5.5 Site Addressing Disappears After You Install Exchange 2000

This article was previously published under Q309247
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
After you install Exchange 2000 in a Microsoft Exchange Server 5.5 site where GFI FAXmaker for Exchange has been previously installed, the fax gateway proxy on the Exchange Server 5.5 Site Addressing object disappears.
CAUSE
Some third-party proxy generators such as GFI FAXmaker for Exchange assume that mixed-case proxies are primary proxies. The Active Directory Connector (ADC) interprets this mixed-case proxy as a secondary proxy, and consequently drops the gateway proxy address for FAXmaker when the ADC replicates to Exchange Server 5.5. Essentially, the ADC drops mixed-case proxies on the Exchange Server 5.5 Site Addressing object.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
In Exchange 2000 Service Pack 2, mixed-case proxies on the Exchange Server 5.5 Site Addressing object are no longer removed by the ADC.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Properties

Article ID: 309247 - Last Review: 10/24/2013 07:54:02 - Revision: 1.4

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kbbug kbexchange2000presp2fix kbexchange2000sp2fix kbnofix KB309247
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