"Invalid Argument" error when you attempt to configure Microsoft Dynamics CRM for Microsoft Office Outlook

When you try to configure Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error message:

"Invalid Argument"

If you click Details or View the Log File, additional details like the following appear:

context    at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
   at Microsoft.Crm.Application.ControlDescriptor.get_Metadata()
   at Microsoft.Crm.Application.FormDescriptor.GetChildColumns()
   at Microsoft.Crm.Application.FormDescriptor.AddHiddenControls(EntityMetadata entityMetadata)
A fix is available for an issue that can cause this error to occur when Update 1 is installed on Microsoft Dynamics CRM 2015 for Microsoft Office Outlook. The issue can occur if you have a Lookup field on one of the following entities and that Lookup field is filtered based on another Lookup field that is not on the form.
  • Contact
  • Account
  • Lead
  • Incident (Case)
  • Contract
  • Opportunity

Example Scenario: The Contact field on the Incident (Case) form has the properties configured to use "Related Record Filtering" and "Only show record where" with the field set to "Responsible Contact (Cases). If the Responsible Contact field is not on the Incident (Case) form, this error can occur.
More information
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3093119 - Last Review: 07/22/2016 16:21:00 - Revision: 3.0

Microsoft Dynamics CRM for Microsoft Office Outlook, Microsoft Dynamics CRM 2015

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