Silverlight deprecation affecting digital asset management in Dynamics Marketing

Symptom
Microsoft Dynamics Marketing uses Silverlight to deliver digital asset management capabilities, such as uploading, marking up, or annotating files. However, the Microsoft Edge browser and the version 45 release of Google Chrome (expected in September 2015) do not include support for Silverlight.
Cause
Deprecation of support for Silverlight in these browsers will result in the loss of some digital asset management capabilities.
Resolution
Microsoft Dynamics Marketing users can continue to access Silverlight components for digital asset management capabilities by using Internet Explorer, Firefox, and Safari, as these browsers will support Silverlight into the foreseeable future.

However, to ensure that the digital asset management capabilities will continue to function in browsers that no longer support Silverlight, the application components within Microsoft Dynamics Marketing that leverage Silverlight will be replaced with HTML-based components. In Dynamics Marketing 2015 Update 1.2, the application will support HTML-based components for the following functions:

• Uploading files
• Search, retrieve, and access files and folders
• Access folders and attachments related to any entity record

Some capabilities that rely on Silverlight will not be supported on non-Silverlight compliant browsers in Dynamics Marketing 2015 Update 1.2, but are planned for support in or beyond Dynamics Marketing 2016 Update.  These functions include:

• Viewing or adding markups to images or document files
• Accessing their file library to obtain a filtered view of folders marked as libraries
• Inserting files into social media messages and emails drafted using the drag-and-drop editor

Soon after Dynamics Marketing 2016 Update 1, we expect to permanently deprecate and remove Silverlight-based components and replace them with HTML-based components.


More Information
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 3093430 - Last Review: 09/02/2015 12:56:00 - Revision: 3.0

Microsoft Dynamics Marketing

  • KB3093430
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