Near-duplicate items aren't listed in SharePoint Online or SharePoint Server 2013 on-premises search results

PROBLEM
In SharePoint Online or SharePoint Server 2013 on-premises, you search for an item that has a near-duplicate file. Both files are located in SharePoint. When you view the search results, only one of the items is returned.
SOLUTION
To resolve this issue, enable the Show View Duplicates link option, or change the query rules to show duplicates on the search center page. To do this, follow these steps:
  1. Browse to the search center by searching the Everything scope.
  2. Click the gear icon, and then click Edit page.
  3. Click the drop-down arrow in the upper-right corner of the Search Results Web Part, and then click Edit Web Part.
  4. Use one of the following methods, depending on your preference:
    • To show the View Duplicates link, follow these steps:
      1. In the Search Results Web Part properties box, expand the Settings section in the Properties for Search Results section.
      2. Select the Show View Duplicates link check box, and then click OK.
    • To enable Don’t Remove Duplicates, follow these steps:
      1. In the Search Results Web Part properties box, click Change query in the Properties for Search Results.
      2. Click the SETTINGS tab. In the Remove Duplicates section, set the value to Don’t Remove Duplicates, and then click OK.
      3. Click OK in the Web Part properties box.
  5. After you change the search results page, click Check it in on the ribbon, and then click Continue.
  6. lick Publish this draft on the ribbon to publish the page to users.

Note You cannot change the site collection search page by using these steps in SharePoint Online. These steps apply only to the Search Center site.
MORE INFORMATION
For more information about the Search Center in SharePoint Online, see the following Microsoft website:For more information about the Search Center in SharePoint Server 2013, see the following Microsoft website:

Still need help? Go to the Office 365 Community website.
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Article ID: 3093529 - Last Review: 09/09/2015 19:30:00 - Revision: 2.0

Microsoft SharePoint Online, Microsoft SharePoint Server 2013

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