Article ID: 309662
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you attempt to use Copy and Paste or to drag to move a file in My Computer or Windows Explorer, the task may fail but no error message appears to explain why.
This can occur if Microsoft Internet Explorer is damaged. Because My Computer and Windows Explorer use Internet Explorer, if Internet Explorer is damaged, some of the functionality of these tools may be lost.
To resolve this problem, use the following steps.
If the previous procedure did not fix the problem, use the following steps:
If neither of the previous procedures fixed the problem, you must reinstall Windows Millennium Edition to restore the corrupted files. Use the following procedure to restore the corrupted Internet Explorer files.
NOTE: For this procedure you will need the Windows Millennium Edition installation disc. Some computer manufacturers do not supply the installation disc with computers that come with Windows Millennium Edition preinstalled. These computers often come with a systems recovery disk. This disc may be used instead, but you may loose all saved information on your computer.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Article ID: 309662 - Last Review: June 19, 2014 - Revision: 2.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.