OFFXP: Cannot Locate Address Validation Add-In

This article was previously published under Q309688
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When you click Validate in the Mail Merge Recipients dialog box, you receive the following message:
You need to install address validation software before you can validate the addresses of your recipients. Would you like to visit the Microsoft Office Web site to find out more about address validation add-ins?
However, when you click Yes to visit the Microsoft Office Web site, you cannot locate an address validation add-in.
There is currently no address validation add-in software available on the Microsoft Office Web site.
If you install address validation software, this software would validate your recipients' addresses to conform to U.S. Postal Service standards.
prb WD2002 PUB2002 Publisher Word XP

Article ID: 309688 - Last Review: 02/28/2014 04:30:25 - Revision: 3.0

  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
  • kbnosurvey kbarchive kbprb KB309688