FP2002: Error Message Appears After You Perform Usage Analysis

This article was previously published under Q310096
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
If you perform usage analysis on your Web server, the Application log contains the following error message:
Microsoft FrontPage Server Extensions:
Error #240016 Message: Usage processing failed to complete normally.

CAUSE
The service failed to process certain log entries.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
WORKAROUND
You may be able to work around this problem by manually editing the log files and removing any problematic entries.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
FPSE SPTS STS
Properties

Article ID: 310096 - Last Review: 02/28/2014 04:30:27 - Revision: 2.1

  • Microsoft FrontPage 2002 Server Extensions
  • Microsoft SharePoint Team Services
  • kbnosurvey kbarchive kbbug kbfix kbofficexpsp1fix KB310096
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