Article ID: 310096 - View products that this article applies to.
This article was previously published under Q310096
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If you perform usage analysis on your Web server, the Application log contains the following error message:
Microsoft FrontPage Server Extensions:
Error #240016 Message: Usage processing failed to complete normally.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
You may be able to work around this problem by manually editing the log files and removing any problematic entries.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.