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This article describes an issue in which the chkdsk command together with the spotfix option doesn't fix extended volumes corruption in Windows Server 2012 R2. A hotfix is available to fix this issue. Before you install this hotfix, see the Prerequisites section.

For more information about the symptom of this issue, see the More Information section.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

Before you apply this hotfix, install update 2919355 in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows RT 8.1

    RTM

    GDR

    6.3.960 0.17 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

    6.3.960 0.18 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Autochk.exe

6.3.9600.18087

823,296

09-Oct-2015

14:29

x86

Autofmt.exe

6.3.9600.18087

809,472

09-Oct-2015

14:29

x86

Autoconv.exe

6.3.9600.18087

832,512

09-Oct-2015

14:29

x86

Cnvfat.dll

6.3.9600.17415

34,816

29-Oct-2014

01:59

x86

Convert.exe

6.3.9600.17415

18,432

29-Oct-2014

01:58

x86

Untfs.dll

6.3.9600.18087

507,392

09-Oct-2015

14:19

x86

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Autochk.exe

6.3.9600.18087

730,624

09-Oct-2015

14:30

Not applicable

Autofmt.exe

6.3.9600.18087

719,872

09-Oct-2015

14:30

Not applicable

Autoconv.exe

6.3.9600.18087

738,304

09-Oct-2015

14:30

Not applicable

Cnvfat.dll

6.3.9600.16384

32,768

22-Aug-2013

03:10

Not applicable

Convert.exe

6.3.9600.18086

17,920

08-Oct-2015

16:17

Not applicable

Untfs.dll

6.3.9600.18087

430,592

09-Oct-2015

14:19

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Autochk.exe

6.3.9600.18087

914,944

09-Oct-2015

14:45

x64

Autofmt.exe

6.3.9600.18087

896,512

09-Oct-2015

14:45

x64

Autoconv.exe

6.3.9600.18087

926,720

09-Oct-2015

14:45

x64

Cnvfat.dll

6.3.9600.17415

39,936

29-Oct-2014

02:44

x64

Convert.exe

6.3.9600.18086

20,992

08-Oct-2015

17:30

x64

Untfs.dll

6.3.9600.18087

558,080

09-Oct-2015

14:35

x64

Autochk.exe

6.3.9600.18087

823,296

09-Oct-2015

14:29

x86

Autofmt.exe

6.3.9600.18087

809,472

09-Oct-2015

14:29

x86

Autoconv.exe

6.3.9600.18087

832,512

09-Oct-2015

14:29

x86

Cnvfat.dll

6.3.9600.17415

34,816

29-Oct-2014

01:59

x86

Convert.exe

6.3.9600.17415

18,432

29-Oct-2014

01:58

x86

Untfs.dll

6.3.9600.18087

507,392

09-Oct-2015

14:19

x86


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,470

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_465231f3e4f4f496f31d738998d5c3cd_31bf3856ad364e35_6.3.9600.18087_none_8efd19fe29aba28b.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_9bd487c56927f8a26acfbc3eb8cc3828_31bf3856ad364e35_6.3.9600.18087_none_fcaf03941e6b7430.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_d0078cb04c0cec030f7e67e1ffef0c2f_31bf3856ad364e35_6.3.9600.18087_none_051c58a9cea2688f.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_d7445a393c788938c7d6caf33d83b480_31bf3856ad364e35_6.3.9600.18087_none_40d61e24d46dc022.manifest

File version

Not applicable

File size

716

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_microsoft-windows-autochk_31bf3856ad364e35_6.3.9600.18087_none_76967f6cdd583fff.manifest

File version

Not applicable

File size

3,617

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable

File name

X86_microsoft-windows-autofmt_31bf3856ad364e35_6.3.9600.18087_none_7a96cf00dac534e8.manifest

File version

Not applicable

File size

2,483

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable

File name

X86_microsoft-windows-convert_31bf3856ad364e35_6.3.9600.18087_none_3177dcdec3e9510f.manifest

File version

Not applicable

File size

3,962

Date (UTC)

09-Oct-2015

Time (UTC)

21:30

Platform

Not applicable

File name

X86_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.3.9600.18087_none_936649f00f8447f1.manifest

File version

Not applicable

File size

2,205

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable

Windows RT 8.1

File property

Value

File name

Arm_08331016558af67f36ce709d84a882c1_31bf3856ad364e35_6.3.9600.18087_none_be6474366aa0e28f.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Arm_1415825bfeeb366644a38791d9b17126_31bf3856ad364e35_6.3.9600.18087_none_30e100c996057c27.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Arm_bc7123c22d1dc654677512fb3f9d698f_31bf3856ad364e35_6.3.9600.18087_none_0cb293ecb864e5ac.manifest

File version

Not applicable

File size

695

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Arm_e9ea374b54981ba09530881745522b77_31bf3856ad364e35_6.3.9600.18087_none_78669d266f650e74.manifest

File version

Not applicable

File size

716

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Arm_microsoft-windows-autochk_31bf3856ad364e35_6.3.9600.18087_none_7698f1c4dd555ec5.manifest

File version

Not applicable

File size

3,617

Date (UTC)

09-Oct-2015

Time (UTC)

15:17

Platform

Not applicable

File name

Arm_microsoft-windows-autofmt_31bf3856ad364e35_6.3.9600.18087_none_7a994158dac253ae.manifest

File version

Not applicable

File size

2,483

Date (UTC)

09-Oct-2015

Time (UTC)

15:16

Platform

Not applicable

File name

Arm_microsoft-windows-convert_31bf3856ad364e35_6.3.9600.18087_none_317a4f36c3e66fd5.manifest

File version

Not applicable

File size

3,962

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Arm_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.3.9600.18087_none_9368bc480f8166b7.manifest

File version

Not applicable

File size

2,205

Date (UTC)

09-Oct-2015

Time (UTC)

15:16

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,470

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_0b56cb3efb6e7472821ab2a14a8a8dd7_31bf3856ad364e35_6.3.9600.18087_none_f38dc9d72acdf8b3.manifest

File version

Not applicable

File size

699

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_465231f3e4f4f496f31d738998d5c3cd_31bf3856ad364e35_6.3.9600.18087_none_eb1bb581e20913c1.manifest

File version

Not applicable

File size

697

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_9bd487c56927f8a26acfbc3eb8cc3828_31bf3856ad364e35_6.3.9600.18087_none_58cd9f17d6c8e566.manifest

File version

Not applicable

File size

697

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_9f9204f0d46e19b377c6b9f90a0c9856_31bf3856ad364e35_6.3.9600.18087_none_d47e2f14d9351b8e.manifest

File version

Not applicable

File size

699

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_a6e1ed5c479b373bc950327e769e8db9_31bf3856ad364e35_6.3.9600.18087_none_b9a03002a63bf2f0.manifest

File version

Not applicable

File size

699

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_d0078cb04c0cec030f7e67e1ffef0c2f_31bf3856ad364e35_6.3.9600.18087_none_613af42d86ffd9c5.manifest

File version

Not applicable

File size

697

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_d7445a393c788938c7d6caf33d83b480_31bf3856ad364e35_6.3.9600.18087_none_9cf4b9a88ccb3158.manifest

File version

Not applicable

File size

718

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_def5a5533f8144f1bfbd4a9dbc88b01a_31bf3856ad364e35_6.3.9600.18087_none_59730d8fce4aa329.manifest

File version

Not applicable

File size

720

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

Amd64_microsoft-windows-autochk_31bf3856ad364e35_6.3.9600.18087_none_d2b51af095b5b135.manifest

File version

Not applicable

File size

3,621

Date (UTC)

09-Oct-2015

Time (UTC)

16:20

Platform

Not applicable

File name

Amd64_microsoft-windows-autofmt_31bf3856ad364e35_6.3.9600.18087_none_d6b56a849322a61e.manifest

File version

Not applicable

File size

2,487

Date (UTC)

09-Oct-2015

Time (UTC)

16:20

Platform

Not applicable

File name

Amd64_microsoft-windows-convert_31bf3856ad364e35_6.3.9600.18087_none_8d9678627c46c245.manifest

File version

Not applicable

File size

3,966

Date (UTC)

09-Oct-2015

Time (UTC)

21:33

Platform

Not applicable

File name

Amd64_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.3.9600.18087_none_ef84e573c7e1b927.manifest

File version

Not applicable

File size

2,207

Date (UTC)

09-Oct-2015

Time (UTC)

16:20

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,834

Date (UTC)

09-Oct-2015

Time (UTC)

21:26

Platform

Not applicable

File name

X86_microsoft-windows-autochk_31bf3856ad364e35_6.3.9600.18087_none_76967f6cdd583fff.manifest

File version

Not applicable

File size

3,617

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable

File name

X86_microsoft-windows-autofmt_31bf3856ad364e35_6.3.9600.18087_none_7a96cf00dac534e8.manifest

File version

Not applicable

File size

2,483

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable

File name

X86_microsoft-windows-convert_31bf3856ad364e35_6.3.9600.18087_none_3177dcdec3e9510f.manifest

File version

Not applicable

File size

3,962

Date (UTC)

09-Oct-2015

Time (UTC)

21:33

Platform

Not applicable

File name

X86_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.3.9600.18087_none_936649f00f8447f1.manifest

File version

Not applicable

File size

2,205

Date (UTC)

09-Oct-2015

Time (UTC)

15:35

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

More Information

When you run the chkdsk /scan command, you receive a message that indicates that a corrupt file exists in the $Extend volume. The message looks something like this:

Found corrupt basic file structure for "\$Extend <0xb,0xb>"
... queued for offline repair.
Found an unneeded link ($FILE_NAME: "$Extend") in index "$I30" of directory "\ <0x5,0x5>"
... queued for offline repair.

However, when you run the chkdsk /spotfix command to repair the corruptions, the corruptions are not repaired, and you receive a "no corruption found' message that looks something like this:

Record 2 of 5: Corrupt File "\$Extend <0xb,0xb>" ... no corruption found.
Record 3 of 5: Unneeded index entry in index "$I30" of directory "\ <0x5,0x5>" ... no corruption found.

When you run the chkdsk /scan command again, you receive messages that indicate that the corruption in the $Extend volume still exists.

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