Article ID: 310461 - View products that this article applies to.
This article was previously published under Q310461
The following Event ID 15 error message entries are logged at 8-hour intervals in the application event log:
Event Type: Error
Event Source: AutoEnrollment
Event Category: None
Event ID: 15
Computer: computer name
Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted. Enrollment will not be performed.
This problem may occur if the Autoenrollment feature cannot reach an Active Directory domain controller. In a Microsoft Windows NT 4.0 domain, Active Directory is not available. Therefore, the Autoenrollment feature cannot work. In an Active Directory domain that has Microsoft Windows 2000 or later domain controllers, the problem may be caused by a DNS name resolution or by network connectivity issue.
For a Microsoft Windows XP-based computer or a Microsoft Windows Server 2003-based computer that is joined to a Windows NT 4.0 domain, to turn off the Autoenrollment feature in the Local Group Policy, follow these steps on the local workstation:
After you have determined that you have good Internet Protocol (IP) connectivity between the member and a domain controller, correct the DNS address in the IP properties of the workstation. To do this, follow these steps:
For additional information about DNS configuration for Active Directory, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/291382/ )Frequently asked questions about Windows 2000 DNS and Windows Server 2003 DNS
Article ID: 310461 - Last Review: December 3, 2007 - Revision: 7.4