This article was previously published under Q310474
This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft Visio 2002 Service Release 1 (SR-1) provides the latest updates to Visio 2002. Visio 2002 SR-1 contains enhancements, as well as a number of changes that are designed to improve the reliability and performance of Visio.
This article describes how to download and install Microsoft Visio 2002 SR-1 for a stand-alone client and an Administrative installation point.
Visio 2002 SR-1 is available as separate downloadable packages for each version and language of Visio 2002. You can also order the update on compact disc on-line.
What Versions of SR-1 Are Available to Download
There are separate downloadable files for the following English releases of Visio 2002:
For more information about the Visio Enterprise Architect SR-1 update, click the following article number to view the article in the Microsoft Knowledge Base:
320765 How to obtain the latest Visio for Enterprise Architects 2002 service release
NOTE: Microsoft Select Agreement customers should refer to their February 2002 kit.
You can update a stand-alone computer (one not associated with an administrative installation point) directly from the Microsoft Office Download Center. To apply the update, double-click the executable file.
How to Download and Install the Visio 2002 SR-1 Update
To successfully complete the upgrade, you must have the appropriate systems-level privileges on the computer.
If you installed Microsoft Visio 2002 from a compact disc, follow these steps to download and install the client update:
There are separate updates for Visio 2002 Standard and Professional. To download the update appropriate to your installation of Visio 2002, click the appropriate link:
Click Download Now. Click Save this program to disk, and then click OK.
Click Save to save the file to the selected folder.
In Windows Explorer, double-click the file to start the installation.
If you receive a prompt telling you that Setup detected an installation for an earlier version of Visio, click Yes.
Click Yes to accept the License Agreement.
If you are prompted to insert your original Visio 2002 compact disc, insert it, and then click OK.
Follow the steps on your screen to install the update.
NOTE: You cannot uninstall this update. If you want to return to the installation you had before you installed the SR-1 update, remove Visio 2002 and then reinstall it from the original compact disc.
If you installed any of the products listed at the beginning of this article from a server location, the server administrator must update the server location with the administrative public update and then deploy that update to your computer.
If you are the server administrator, follow these steps to download and install the update to a Visio administrative installation point.
NOTE: The following information is taken from the "Deploying a Service Release" section of the Visio Resource Kit. For complete instructions about how to deploy the update with IntelliMirror or ActiveDirectory, visit the following Microsoft Web site:
where MSPpath is the fully qualified or UNC path and file name of the MSP file, where MSIpath is the fully qualified or UNC path to the MSI file for your administrative installation point for Visio 2002, and where LogPath is the path and file name for a verbose installation log file, such as C:\Visio2002SR1UpdateLog.txt.
Update the client computer (workstation). To do this, follow these steps: