This article was previously published under Q310526
This article has been archived. It is offered "as is" and will no longer be updated.
If you try to install Microsoft Message Queuing, also known as MSMQ, 2.0 on a Domain Controller, the installation may fail, and you may receive the following error message:
0xC00e0013- Unable to establish connection with Active Directory. Verify that there are sufficient permissions to perform this operation.
If Message Queuing 2.0 is already installed, you cannot restart the service, and the following event is logged in the Application Event Log:
Event ID: 2063
Unable to successfully complete initialization of the Queue Manager. Message Queuing may function in an unpredictable fashion.
According to Microsoft Knowledge Base article 191989, error 0xC00e0013 is a generic error. This error can occur if several configuration settings are not set correctly. Verify that the permissions on the following items are set correctly:
The MsmqServices object in Active Directory
The user who is attempting the installation
Domain Name System (DNS)
The global catalog
If the permissions are set correctly, and if the problem still occurs, the problem may occur because of a malformed subnet object within Active Directory.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
No prerequisites are required.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.