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XADM: Event ID 1025 Is Logged Repeatedly in the Application Event Log

This article was previously published under Q311233
This article has been archived. It is offered "as is" and will no longer be updated.
The following error message may be logged in the Application event log at a rate of about five warnings per second:
Event Type: Warning
Source: MSExchangeIS Mailbox
Event Category: General
Event ID: 1025
Computer Name: ServerA

An error occurred on database "First Storage Group\Mailbox Store (ServerA)". Function name or description of problem: EcEntryIdFromAddrError: 0x467
Inbound Internet messages may be stuck in the Local Retry queue on the server that the error messages are logged on. Most messages are delivered without issues on the server.
This problem can occur if a message from the Internet contains a "REPLY-TO" field. The information store asks for the same attribute (proxy addresses) twice and Dsaccess only fills in the first instance. This problem can occur with Microsoft MSN Hotmail accounts if you alter the reply to address.
To resolve this problem, obtain the latest service pack for Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
To work around this problem, delete that message from the SMTP local delivery queue in Exchange System Manager. This eliminates the error messages in the Application event log; however, that piece of mail is lost.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was corrected in Exchange 2000 Server Service Pack 2.

Article ID: 311233 - Last Review: 12/07/2015 08:05:05 - Revision: 2.4

Microsoft Exchange 2000 Server Standard Edition, Microsoft Exchange 2000 Enterprise Server

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