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Microsoft has released Microsoft Office XP Service Pack 1 (SP1). This article describes the issues fixed for Microsoft Outlook.
For additional information about how to download and install Service Pack 1, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307843/EN-US/ )OFFXP: Overview of the Office XP Service Pack 1
Outlook 2002 Issues Fixed by Office XP Service Pack 1The update fixes the issues described in the following Microsoft Knowledge Base articles. In addition, this article summarizes other fixed issues.
(https://support.microsoft.com/kb/254714/EN-US/ )BUG: Sort Method May Sort Incorrectly with Recurring Appointments
(https://support.microsoft.com/kb/289584/EN-US/ )OL: Outlook Does Not Prompt to Send Update When You Select or Clear 'Allow External Attendees' Check Box
(https://support.microsoft.com/kb/290025/EN-US/ )OL2002: Delay Occurs When You Open a Message in Outlook 2002 with Instant Messaging Enabled
(https://support.microsoft.com/kb/293058/EN-US/ )OL2002: Error Message: MAPI Was Unable to Load the Information Service PSTPRX.DLL
(https://support.microsoft.com/kb/295407/ )OL2002: Outlook Incorrectly Signs Message with Archived Certificate
(https://support.microsoft.com/kb/296384/EN-US/ )OL: Outlook 2000 in Internet Only Mode Does Not Send IMAP 'LOGOUT' Command to End Server Session
(https://support.microsoft.com/kb/297079/EN-US/ )OL2002: E-mail Message in Japanese Plain Text Is Unreadable
(https://support.microsoft.com/kb/297115/EN-US/ )OL2002: The IMAP Password Is Not Retained in the Same Session
(https://support.microsoft.com/kb/297821/EN-US/ )OL2002: MAPI Breaks IExchangeExportChanges Interface
(https://support.microsoft.com/kb/299374/EN-US/ )OL2002: IMAP Logon Defaults the Focus to the 'User Name' Field
(https://support.microsoft.com/kb/299485/EN-US/ )OL2002: Excessive Network Traffic When Cancel Request Dialog Box Appears
(https://support.microsoft.com/kb/299807/EN-US/ )OL2002: IExchangeManageStore Interface Yields an Access Violation for Both the GetMailboxTable and the GetPublicFolderTable Methods
(https://support.microsoft.com/kb/300550/EN-US/ )OL2002: Overview of Outlook 2002 Update: June 21, 2001
(https://support.microsoft.com/kb/300551/EN-US/ )OL2002: Overview of the Outlook 2002 Public Update: October 4, 2001
(https://support.microsoft.com/kb/301393/EN-US/ )OL2002: Insufficient Rights to Browse the Directory on an LDAP Server
(https://support.microsoft.com/kb/301414/EN-US/ )OL2002: Outlook 2002 Blocks ASX File Attachments
(https://support.microsoft.com/kb/301475/EN-US/ )OL2002: User Is Prompted for Password That Is Already Saved
(https://support.microsoft.com/kb/302366/EN-US/ )OL2002: Outlook Today Displays the Incorrect Date for Tasks
(https://support.microsoft.com/kb/302849/EN-US/ )OL2002: Item Count Incorrect for Messages with Modified Permissions
(https://support.microsoft.com/kb/303526/EN-US/ )OL202: Cannot Export Only One Day from Calendar
(https://support.microsoft.com/kb/303825/EN-US/ )OL2002: Overview of the Outlook 2002 Update: Aug 16, 2001
(https://support.microsoft.com/kb/303835/EN-US/ )OL2002: The Outlook View Control Exposes Unsafe Functionality
(https://support.microsoft.com/kb/303865/EN-US/ )OL2002: Change Password Dialog Box Does Not Automatically List Name of Exchange Server
(https://support.microsoft.com/kb/303975/EN-US/ )OL2002: The Exchange Client Extension 'IExchExtCallBack::SetRecipients' Call Does Not Update the User Interface
(https://support.microsoft.com/kb/304008/EN-US/ )OL2002: Cannot Send SMTP Mail Messages by Using a POP3 Account and SSL
(https://support.microsoft.com/kb/304234/EN-US/ )OL2002: Error Message When You Use a Signature Certificate in the Security Settings
(https://support.microsoft.com/kb/304573/EN-US/ )OL2002: Outlook Does Not Support the UPN Logon Method to a Windows 2000 Domain
(https://support.microsoft.com/kb/304863/EN-US/ )OL2002: Mail Delivery to Inbox Stops When the Personal Folder or Offline Folder Is Full
(https://support.microsoft.com/kb/304956/EN-US/ )OL2002: Directory Service Proxy Outages Cause Outlook 2002 Connectivity Issues
(https://support.microsoft.com/kb/305090/EN-US/ )OL2002: Message Is Delayed in Outbox When You Reply to a Message in a Team or Group Mailbox
(https://support.microsoft.com/kb/305108/EN-US/ )OL2002: Error Message When You Copy a File to a PST That Exceeds 1.82 GB
(https://support.microsoft.com/kb/305112/EN-US/ )OL2002: Error Message When You Try to Update Free/Busy Data
(https://support.microsoft.com/kb/305316/EN-US/ )OL2002: Outlook Displays a New Contact Name Incorrectly
(https://support.microsoft.com/kb/305403/EN-US/ )OL2002: Error Message: The Form You Have Selected...Cannot Be Displayed, Please Contact Your Administrator
(https://support.microsoft.com/kb/305572/EN-US/ )OL2002: You Cannot Receive New E-mail Notifications in Environments That Use the Network Address Translation
(https://support.microsoft.com/kb/305637/EN-US/ )OL: Bullets Change into Numbers When Outlook 2002 User Replies
(https://support.microsoft.com/kb/305700/EN-US/ )OL2002: Access Violation When You Import an .SC2 File with More Than 255 Attendees in One of the Appointments
(https://support.microsoft.com/kb/305807/EN-US/ )OL2002: A Japanese-Language Message in the Body of a Message May Be Unreadable in Outlook 2002
(https://support.microsoft.com/kb/306772/EN-US/ )OL2002: Personal Distribution Lists That Contain Hyphens Do Not Resolve Properly
(https://support.microsoft.com/kb/307386/EN-US/ )OL2002: Messages That You Send While You Are Working Offline Are Moved to the Sent Items Folder When You synchronize the Offline Folder
(https://support.microsoft.com/kb/307472/EN-US/ )OL2002: Recipients Cannot Read Messages When 168-Bit (3DES) Encryption Is Enabled
(https://support.microsoft.com/kb/307592/EN-US/ )OL2002: Fields Truncate When You Direct Book a Schedule+ 7.5 Resource
(https://support.microsoft.com/kb/307594/EN-US/ )OL2002: Users Can Read Nonsecure E-mail As Plain Text
(https://support.microsoft.com/kb/307999/EN-US/ )OL2002: VBA Events May Not Work After Print Preview
(https://support.microsoft.com/kb/308004/EN-US/ )OL2002: Command-Line Parameter -c form name Does Not Work with Turkish Regional Settings
(https://support.microsoft.com/kb/308548/EN-US/ )OL2002: 'Operation Failed' Message When You Try to Attach a File, or the File Is Not Attached
(https://support.microsoft.com/kb/309491/EN-US/ )OL2002: Outlook 2002 Raises an Exception If Mso.dll Fails to Load
(https://support.microsoft.com/kb/309526/EN-US/ )OL2002: Outlook Stops Responding When You Add a Contact with No E-mail Address
(https://support.microsoft.com/kb/310642/EN-US/ )OL2002: How to the Disable Secondary Credentials Dialog Box
(https://support.microsoft.com/kb/311823/EN-US/ )OL2002: Running Outlook 2002 with the 'cleanfreebusy' Switch Resets the Resource Scheduling and Delegate Settings
(https://support.microsoft.com/kb/312013/EN-US/ )OFFXP: Outlook MAPI Message Store Cannot Handle Free Threaded Access
(https://support.microsoft.com/kb/312834/EN-US/ )OL2002: The "Level1Add" Registry Key Is Missing in Outlook 2002
Additional Issues Fixed by Office XP SP1In addition, the following issues are also fixed.
CPU Increases to 100% When Holding Down MouseIf you hold down the left mouse button for more than a few seconds in Microsoft Outlook 2002 on a Microsoft Windows 2000 or Microsoft Windows XP-based computer, the CPU utilization increases to 100 percent.
Korean Import of Internet Mail and Addresses Does Not ImportOn the File menu, if you click Import and Export of Internet Mail and Addresses, and then click Next, the Outlook Import Tool does not appear.
Outlook Slows Computer Performance Due to Timer LeakAfter three or more days of use, Microsoft Outlook may slow computer performance considerably due to a timer leak.
The Spelling Checker May Separate WordsIf the cursor is in the middle of a misspelled word when you click either Reply or Forward, the spelling checker may separate the word into two separate words.
Arabic Outlook 2002 Subject Label MissingWhen you open a new meeting request in Arabic Outlook 2002, the Subject label is missing.
Performance Degradation When Receiving from a POP AccountWhen you download new e-mail messages from a POP account, performance degrades as the Personal Folders get larger.
Reminders Do Not Fire As ExpectedReminders set to fire after 12:00 A.M. may not fire and the date may not advance if Outlook is not idle prior to that time.
The .ops File Type Extension Is Added to the Blocked ListThe .ops file type extension is added to the blocked attachment list by default.
Outlook Sends Clear Text Password to LDAP ServerOutlook sends clear text password because the Lightweight Directory Access Protocol (LDAP) provider uses simple binds.
Unable to Tab from Preview Pane Back to Folder ListFocus is lost when you use the TAB key to move from the By Conversation view back to Messages view when the Preview Pane is turned on.
Line Breaks Added to Message Body When Using Plain TextLine breaks are added to the message body when you read Plain Text formatted messages.
The .mdw and .mdt File Type Extensions Are Added to the Blocked ListThe .mdw and .mdt file type extensions are added to the blocked attachment list by default.
Gregorian Arabic Calendar IncorrectIn the Gregorian Arabic calendar, the months of October and December are misspelled.
Date and Time Are Always 12:00 A.M. When System Is Set to Use Hijri CalendarIf you select Use English for message headers on replies and forwards on Windows 2000 with the User Locale set to Arabic (Saudi Arabia) and the Calendar set to Hijri, the message headers show the time as 12:00 A.M when you reply or forward.
Unable to Send Messages After Reconnecting to the NetworkAfter you disconnect from the network and then reconnect, you are unable to send messages. you receive the following error message:
Task "Microsoft Exchange Server - Sending" reported error (0x80040115):
"The operation could not be completed because you are working offline or because of an error on the network. Try to connect to the network again, and then repeat the operation."
Outlook May Stop Working if FIPSMode Is Set to 1 in RegistryIf FIPSMode is set to 1 in the system registry, Outlook may crash with an "Access Violation" error.