Article ID: 311781 - View products that this article applies to.
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Note that this article is intended for Original Equipment Manufacturer (OEM) customers.
When a user first turns on a new computer, the user typically must follow some steps to set up the new computer. One of these steps may be to select the time zone. If the time zone that the customer selects is different from the time zone in the image that the OEM used, the Out-of-Box Experience (OOBE) adjusts the current computer time to match the new time zone.
In some cases, the OEM may know where the computer will be shipped and can set the correct time zone in the factory. It is then not necessary for the OOBE to adjust the time. A new key has been added to accommodate this situation.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 02-Nov-2001 19:40 5.1.2600.18 532,992 Msobmain.dll 19-Oct-2001 10:20 169,576 Msobshel.htm
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
To prevent the OOBE from adjusting the time, add the following string in the [options] section of the Oobeinfo.ini file (under the "%windir%\system32\oobe" line):
KeepCurrentTime=1The original behavior is used if KeepCurrentTime is set to 0 or is not present in Oobeinfo.ini file.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.