This article was previously published under Q312196
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When you print an envelope in Microsoft Word for Mac, the envelope may be printed in the opposite direction from what you expect, or it may be printed upside down.
This behavior can occur on some printers, including the Hewlett-Packard (HP) DeskJet 1600CM.
To work around this issue, use one of the following methods.
NOTE: The steps in the following methods may vary, depending on the model of printer that you are using.
Method 1: Insert the Envelope in the Opposite Direction
Insert the envelope into the printer in the opposite direction, or insert the envelope upside down (depending on the symptoms that you are experiencing).
Method 2: Change the Printer Settings
On the Tools menu, click Envelopes.
Under Printing Options, click Custom.
Under Feed Method, click to clear the Clockwise rotation check box, or select a feed method that is opposite to the method that is currently selected.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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