Article ID: 312205 - View products that this article applies to.
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After you upgrade to Word X for Mac, Word X for Mac imports the Address Book from Microsoft Word 98 Macintosh Edition or an earlier version. Word X for Mac should import the Address Book from Microsoft Word 2001 for Mac.
This issue can occur if the following conditions are true:
To make the addresses from the Office 2001 Address Book available in Office v. X, assign a category to the existing contacts, and then import the Office 2001 Address Book manually.
NOTE: This procedure may import duplicate contacts into the Address Book. However, by assigning a category to the existing contacts, you can make it easy to identify and remove the duplicates. For more information about duplicate entries, see the "References" section of this article.
To import the Office 2001 Address Book, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
To avoid this problem, start Entourage X, and then upgrade the Address Book before you open the Address Book in Word X for Mac.
For additional information about duplicate entries, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/312207/EN-US/ )MacWDX: Word Creates Duplicate Contacts in Address Book
Article ID: 312205 - Last Review: October 24, 2013 - Revision: 1.1