"This release of Lync cannot be used in a Skype Meeting Broadcast" error when you join a Skype Meeting Broadcast as an "Event team" member

PROBLEM
When you try to join a Skype Meeting Broadcast as an Event team member, you receive the following error message in the client:
This release of Lync cannot be used in a Skype Meeting Broadcast. To join a Skype Meeting Broadcast, you must use a Click-to-Run version of Lync. Please contact your system administrator.
SOLUTION
If you must have Producer controls to start, stop, and record a broadcast, you must uninstall the Skype for Business 2016 client (MSI) and install a supported client.
MORE INFORMATION
Attending a Skype Meeting Broadcast as a Producer isn't supported with the Skype for Business 2016 client (MSI).

Skype Meeting Broadcast Producer controls are available only with the following clients:

  • Skype for Business 2015 client (Click-to-Run)
  • Skype for Business 2015 client (MSI)
  • Skype for Business 2015 Basic client
  • Skype for Business 2016 client (Click-to-Run)
  • Skype for Business 2016 Basic client

Important You can join a Skype Meeting Broadcast as a Presenter by using Skype for Business 2016 (MSI). In that situation, you can upload a PowerPoint presentation and share audio and video. However, to start, stop, and record the broadcast, a user who has one of the supported clients must join the Event team meeting.

For more information about Skype Meeting Broadcast, go to the following Microsoft websites:

Still need help? Go to the Office 365 Community website.
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Article ID: 3122964 - Last Review: 12/10/2015 01:28:00 - Revision: 2.0


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