Ftapp.dll causes an error message

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
Installing iMesh on your Windows XP-based computer may generate an error message that is similar to:
Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information is displayed:
App Name      App Version  Module Name  Module Version  Offset----------------------------------------------------------------Explorer.exe  6.0.2600.0   Ftapp.dll    1.0.0.1         000059be					
There may be other shareware or freeware programs that install this dynamic-link library (DLL). See the "Workaround" section of this article for information about how to remove this DLL.
Cause
Ftapp.dll is an advertising and user-monitoring Trojan file. It might track your Web browsing activity or display advertisements, or both.
Workaround
No uninstall program (Uninst.exe) is included with Ftapp.dll. You receive an error message if you try to remove Ftapp.dll by using the Add or Remove Programs tool in Control Panel, and Ftapp.dll is not removed. To remove it, use either of the following methods.

Method 1

Use a "freeware" detector (such as Ad-aware). You can download Ad-aware from the following Cnet Web site: After you install Ad-aware, install the updated Ad-aware signature file (Reflist.zip) from the following Lavasoft Web site: This updates the Reflist.sig file that is included with Ad-aware. You can then scan for and clean this Trojan from your computer.

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Method 2

Click Start, click Run,and then type the following command: regsvr32 /u "C:\Program Files\ftapp\ftapp.dll"
Properties

Article ID: 312429 - Last Review: 01/11/2015 21:14:21 - Revision: 4.0

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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