Get error "10270 Key value for rate type, Not from valid source" when entering a Timecard in Web Apps

Consider the following scenario in Web Apps for Microsoft Dynamics SL:
  • Multi Level Rates are entered in the Multi Rate Entry (AL.RAT.00) screen.
  • In Web Apps, a Timecard is entered for an hourly employee.
  • You receive this error in the Web Apps log file:
10270 Key value for rate type, Not from valid source

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics SL 2015 Cumulative Update 1 (CU1)
Changed Files Date File Version
Microsoft.Dynamics.SL.Webservices.ProjectTimecard.dll 7-Dec-2015
Microsoft.Dynamics.SL.WebServices.ProjectEmployee.dll 7-Dec-2015 
Microsoft.Dynamics.SL.WebServices.ProjectExpense.dll 7-Dec-2015
Microsoft.Dynamics.SL.WebServices.Project.dll 7-Dec-2015 
Microsoft.Dynamics.SL.WebServices.Communicator.dll 7-Dec-2015 
Microsoft.Dynamics.SL.WebServices.ItemRequest.dll 7-Dec-2015 
WebApps2.01_App.sql 7-Dec-2015 
WebApps2.01_Sys.sql 7-Dec-2015 
ProjectList.rdl 7-Dec-2015 
BillingDetailInquiry.rdl 7-Dec-2015
TransactionDetail.rdl 7-Dec-2015 
Expense Report.rdl 7-Dec-2015 
Timecard Report.rdl 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.ProjectTimecard.dll 7-Dec-2015
MyAssignments.vbhtml 7-Dec-2015
Messages.vbhtml 7-Dec-2015
Approvals.vbhtml 7-Dec-2015 
HeaderComment.vbhtml 7-Dec-2015
ProjectCommetns.vbhtml 7-Dec-2015 
ProjectEdit.vbhtml 7-Dec-2015 
Comments.vbhtml 7-Dec-2015 
HistoryDayDetail.vbhtml 7-Dec-2015 
HistoryEntryHeader.vbhtml 7-Dec-2015
HistoryEntryLines.vbhtml 7-Dec-2015
HistoryList.vbhtml 7-Dec-2015 
OutstandingList.vbhtml 7-Dec-2015
PeriodEntry.vbhtml 7-Dec-2015
PeriodEntryHeader.vbhtml 7-Dec-2015
PeriodWeekDetail.vbhtml 7-Dec-2015
SummaryPFT.vbhtml 7-Dec-2015 
Microsoft.Dynamics.SL.Mobile.ProjectTimesheet.dll 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.ProjectExpense.dll 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.ProjectMaint.dll 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.MDTMTEEModel.dll 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.QuickQuery.dll 7-Dec-2015
Site.js 7-Dec-2015 
ResourcePlanning.js 7-Dec-2015 
Microsoft.Dynamics.SL.Mobile.ResourcePlanning.dll 7-Dec-2015
Microsoft.Dynamics.SL.Mobile.ProjectApproval.dll 7-Dec-2015
ApprovalDetailTimecard.vbhtml 7-Dec-2015 
ExpenseGrid.vbhtml 7-Dec-2015

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.


For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 36569.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Solomon HFSL2015CU1 SL2015CU1HF WebAppsCU1
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3124473 - Last Review: 12/08/2015 15:02:00 - Revision: 1.0

Microsoft Dynamics SL 2015 Cumulative Update 1

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