HTML Forms That Are Submitted by Outlook Do Not Display Results

This article was previously published under Q312542
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
If you have a custom form in Microsoft Outlook 2002 that submits an ASP request by using a POST method and the form expects Outlook to display the confirmation of the request, the confirmation you receive may not be displayed accurately.
RESOLUTION

Internet Explorer 6

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack

Internet Explorer 5.5 Service Pack 3

Note that the following hotfix is for use with Internet Explorer 5.5 Service Pack 2.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Version         File name        --------------------------   5.50.4911.1200  Mshtml.dll				

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.
Properties

Article ID: 312542 - Last Review: 02/27/2014 21:10:46 - Revision: 3.10

  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 6.0
  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbbug kbfix kbenv kbui kbie600sp1fix KB312542
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