You can't join a meeting from outside Lync 2013, Lync 2010, or Skype for Business on iOS 9.2 through later 9.x

Symptoms
Consider the following scenario:

  • You're using an Apple iPhone or Apple iPad that's running Apple iOS 9.2 through later 9.x versions.
  • You have Microsoft Lync 2013, Lync 2010, or Skype for Business installed on the device.
  • You try to join a meeting from outside the Lync or Skype for Business app. For example, you tap the "Join Meeting" link in an email message or calendar appointment in an app other than Lync or Skype for Business.
In this scenario, you're redirected to a "Join Launcher" webpage in the Safari web browser. The webpage contains a link to install the Lync 2013, Lync 2010, or Skype for Business app. However, the page does not contain a link that points to the meeting within the respective app.
Resolution
To fix this issue if you have a Lync Server 2010 environment, install the following cumulative update:


To fix this issue if you have a Lync Server 2013 environment, install the following cumulative update:


To fix this issue if you have a Skype for Business Server 2015 environment, install the following cumulative update:
Workaround
To work around this issue if you have Lync 2013 for iPhone, Lync 2013 for iPad, or Skype for Business for iOS installed, follow these steps:

  1. Tap Meetings.
  2. Tap the title of the meeting that you want to join.
  3. Tap Join Meeting.
Note This workaround applies only to organizers and attendees who have Lync 2013 for iPhone, Lync 2013 for iPad, or Skype for Business for iOS installed. If you don’t have any of these apps installed, if you're on a Lync Server 2010 environment, or if you're a federated or anonymous attendee who is external to the organization, follow these steps to join the meeting:

  1. Copy the meeting URL from the meeting invitation.
  2. Go to the following webpage, and then paste the URL that you copied in step 1 into the text box on that webpage:

  3. Tap Join Meeting.
Status
Microsoft is researching this issue and will update this article when more information becomes available.
References
3097592 You can't join a meeting from outside Lync 2013, Lync 2010, or Skype for Business on iOS 9 or 9.1

3193474 You can't join a meeting from outside Lync 2013, Lync 2010, or Skype for Business on iOS 10

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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Article ID: 3126487 - Last Review: 09/15/2016 22:09:00 - Revision: 8.0

Microsoft Lync 2013 for iPhone, Microsoft Lync 2013 for iPad, Microsoft Lync 2010 for iPhone, Microsoft Lync 2010 for iPad, Skype for Business for iOS

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