Video is missing in a Skype for Business 2015 meeting recording after the December 2015 security update 3114351 is installed
When you play back a meeting recording that you made in Microsoft Lync 2013 (Microsoft Skype for Business), the video track is missing although the audio track remains intact. Additionally, you receive the following message:
This issue occurs in certain situations after the December 8, 2015 security update for Lync 2013 (Skype for Business) is installed. The recordings do not capture desktop sharing or application sharing. The recordings do capture PowerPoint presentations, white boards, and polling content.
At this point in the meeting, no one was presenting or sharing video.
However, no any failure or warning message about the missing video are displayed during the recording process.
To fix this issue, install the January 12, 2016 update (KB3114502) for Lync 2013 (Skype for Business).
Note Lync 2013 was upgraded to Skype for Business in April 2015.
Article ID: 3128747 - Last Review: 01/12/2016 17:24:00 - Revision: 2.0
Skype for Business 2015
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