Article ID: 312903 - View products that this article applies to.
This article was previously published under Q312903
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Outlook 2002 does not send message-recall-success notifications back to Outlook users who have recalled messages. Therefore, users who try to recall messages do not know if their messages were recalled successfully or not.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841The English-language version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).