Unnecessary offline file synchronization may cause "Access denied" error messages
This article was previously published under Q313323
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If multiple users use the same computer and have their home folders and My Documents folders redirected to a network share, a user may receive an "Access denied" error message when the user logs on or off (depending on the Automatically synchronize the selected items setting).
To work around this problem, use one of the following methods.
- Click Start, point to All Programs, point to Accessories, and then click Synchronize.
- Click Setup, and then clear the check boxes for the folders that you do not want to be synchronized.
Method 2Windows XP Service Pack 2 includes additions to Offline Files. You can avoid unnecessary offline file synchronization if you prevent the following:
- Administration pinning of files for non-primary users
- Purging files for non-primary users when they log off
811660 Files that you add to the Offline Files folder on a Windows XP-based computer are synchronized when another person uses the computer
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This is a design limitation. Windows XP supports a maximum number of 3 different users with Offline Files enabled.
Access is denied ERROR_ACCESS_DENIED ACCESS_DENIED CSC Offline Files Offline Folders multi-user PurgeNonPrimaryUserFilesAtLogoff
Article ID: 313323 - Last Review: 12/07/2015 08:13:38 - Revision: 3.1
Microsoft Windows XP Home Edition, Microsoft Windows XP Professional
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