Article ID: 313323 - View products that this article applies to.
This article was previously published under Q313323
If multiple users use the same computer and have their home folders and My Documents folders redirected to a network share, a user may receive an "Access denied" error message when the user logs on or off (depending on the Automatically synchronize the selected items setting).
To work around this problem, use one of the following methods.
Method 2Windows XP Service Pack 2 includes additions to Offline Files. You can avoid unnecessary offline file synchronization if you prevent the following:
(https://support.microsoft.com/kb/811660/ )Files that you add to the Offline Files folder on a Windows XP-based computer are synchronized when another person uses the computer
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This is a design limitation. Windows XP supports a maximum number of 3 different users with Offline Files enabled.
Article ID: 313323 - Last Review: August 16, 2007 - Revision: 3.1