This article was previously published under Q313364
This article has been archived. It is offered "as is" and will no longer be updated.
When you are running an OpenGL-based program that is rendering an OpenGL scene that contains extremely long lines to a bitmap on your Windows NT-based computer, you may receive an access violation error message.
This problem can occur because the algorithm that is used to calculate the coordinates for the line is inaccurate for very long lines.
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 02-Dec-2001 00:20 4.0.1381.7113 700,176 Opengl32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about this problem and Microsoft Windows XP and Microsoft Windows 2000, click the article numbers below to view the articles in the Microsoft Knowledge Base:
312505 OpenGL-Based Program Causes Access Violation in Windows XP
313377 OpenGL-Based Program Causes Access Violation in Windows 2000